Netflix Connectivity Issues After Shield TV 6. 0 Update
Can't Connect to Netflix After Shield TV 6. 0 Update: Troubleshooting Guide
The Nvidia Shield TV eight. 0 update features brought a web host of new capabilities and improvements to the popular streaming device. However, many users have described experiencing issues linking to Netflix after installing the update. If you're one particular of those afflicted, don't worry, while we've compiled some sort of troubleshooting guide to help you deal with the problem.
Phase 1: Check The Internet Connection
Just before diving into device-specific troubleshooting, it's essential to verify that your internet network is stable and working correctly. Make sure of which your Shield TV is connected to a trusted Wi-Fi community or Ethernet cable connection. Try accessing other streaming services or perhaps browsing the website on your Shield TV to ensure world wide web connectivity.
Step 2: Restart Your Shield TV
The simple restart could frequently resolve minimal application glitches that may well interfere with Netflix connectivity. To restart your Shield TV:
- Press plus hold the power button on the particular remote for about 5 seconds.
- Select " Restart" from typically the power options menus that appears.
- Allow your current Shield TV to complete the restart process.
Step 3: Update Your Shield TV
Even if you've just lately current your Shield TV to variation 8. 0, checking for and the installation of any available up-dates is recommended. Go to Settings > System Preferences > About > System Posts to physically check regarding updates.
Step four: Clear Netflix Software Info
Corrupted or perhaps obsolete app data can lead to connection issues. Cleaning the Netflix iphone app info will get rid of temporary files and even reset the app's adjustments:
- Go to Options > Software > Notice All Apps .
- Slide down and choose the Netflix app.
- Pick " Clear Data" from the application selections menu.
Step 5: Re-order the Netflix Iphone app
If clearing the particular Netflix app data doesn't resolve the trouble, you will try reinstalling the particular app:
- Go to Configurations > Applications > Notice All Apps .
- Decide on the Netflix app and choose " Uninstall. "
- Once uninstalled, go to the Google Play Shop and search for Netflix.
- Reinstall the Netflix app.
Phase 6: Reset Your Shield TV
In case all else neglects, resetting your Shield TV to it is manufacturer settings may well be necessary. This specific will wipe most data and configurations from your unit, so it's crucial to back upwards any important data files or maybe apps just before proceeding. To reset to zero your Shield TV:
- Go to Settings > Device Tastes > Totally reset .
- Select " Stock Reset" and comply with the on-screen guidelines.
Additional Troubleshooting Tips:
- Guarantee that your Netflix subscription is active and even up-to-date.
- Check if Netflix is experiencing virtually any technical difficulties or even outages.
- Try connecting to Netflix on some sort of different device or even network to isolate the problem.
- Contact Netflix customer support regarding further assistance.
By simply following these maintenance steps, you ought to be able to resolve the Netflix connectivity issue on your Shield TV 8. 0. When the problem remains after trying most the suggested solutions, it's recommended to contact Nvidia client support for specialized assistance.